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Mike Figliuolo

About Mike Figliuolo

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But we are proud to say that Mike Figliuolo contributed 1284 entries already.

Entries by Mike Figliuolo

6 Leadership Wishes for You in 2014

December 30, 2013 /3 Comments/in Balanced Lifestyle, Books, Innovation, Leadership, Training /by Mike Figliuolo

It’s time to start screwing up writing the date on your checks!  2014 is almost here.  Wow that went fast. On the cusp of this new year, I’d like to offer you some things I wish for you as a leader in your organization.  These are all things that I’ve either witnessed firsthand, seen clients go through and learn from, or have heard from all of you as feedback on various blog posts throughout the year. I know you can’t possibly tackle all these things and I’m betting you’ve already got a long list of new year’s resolutions to break before the end of January.  That said, I hope some of these thoughts, wishes, and suggestions make it onto your priority list and you give a few of them an honest try over the course of the coming 12 months.  Hopefully the benefits of doing so are abundantly clear when you see the subject matter. Enough prattling.  Here are my wishes for your 2014: Prioritize.  You can’t possibly get it all done (regardless of what “it” is).  There aren’t enough hours in the day or people on your team to accomplish everything on your list.  So make a list, check it twice (oh wait… that was for Santa), and sequence things in order of priority.  Be comfortable with the fact that the things on the bottom third of the list simply won’t get done.  Accept it.  Because if you’re getting it all done, you’re either not being aggressive enough or you’re doing a slipshod job and just checking things off rather than delivering quality results. Learn.  You should end the year smarter than you started it.  To do so, you’ve got to carve out the time to learn new things.  There are some great resources out there for you to […]

Leading Millennials is All About Connecting

December 26, 2013 /2 Comments/in Career, Communications, Guest Blogger, Leadership /by Mike Figliuolo

Today’s post is by Lori Ermi, managing director of The Ermi Group. There’s a new kid on the business block. Millennials have become hordes in the workplace and they’re presenting a new set of challenges for leaders everywhere.  Millennials, Gen Xers and Boomers are in tension as very different mindsets try to find a way to work together.  What gets in the way are the perceptions we have of Millennials and if we can correct those misperceptions, we can lead them more effectively. Boomers, like me, became known for our work ethic and drive to climb the proverbial ladder. Because of the large number of Boomers (78 million in the US), many of us had to wait, being developed and invested in, for the leadership positions that would later become available. Then along came Gen-X (38 million). Their demeanor was skeptical; they grew up independently, and had real issues with the hierarchy.  And they wanted life balance while I was working twelve-hour days. Millennials started to come of age after the Y2K farce.  They are 80 million strong in the US.  Raised by high-achieving Boomers that prospered in the late 90’s and early 2000’s, many were given opportunities no one had seen before.  Fine schools, lavish trips, soccer, ballet, horseback riding, annual X-box upgrades, cell phones at early ages.  Their expectations were “I want it and I want it now” and they got it!  Trophies for showing up and praise for going potty.  It’s simply how they were raised. Millennials are hard-wired this way.  Of course they are entitled.  The Boomer parents gave them everything, talked to them like friends, involved them in family decisions and encouraged their creativity. Hundreds of leaders and workers across all generations, sectors and geographies told me for my Leading Millennials workshops, the themes are […]

Leadership Lessons from Han Solo

December 23, 2013 /2 Comments/in Leadership /by Mike Figliuolo

You have to admit, Han Solo could definitely pull off that leather vest. On top of that, he can teach all of us a thing or three about informal leadership. We’ve all been in a role one time or another where we weren’t the “formal” leader of the team. We were just another team member trying to contribute to the greater good. Unfortunately, just when the project was going fine, a bunch of imperial stormtroopers and bounty hunters came along and changed the project charter. The crisis clearly demands leadership. The “formal” leader likely has her hands full trying to get things back on track. If the team sits back and lets the leader lead alone, there’s a chance everything will fall apart (there are a *lot* of stormtroopers involved here). It’s time for you to step up and lend a hand. Even though you’re not the “formal” leader in this situation, you can have a disproportionately positive impact on the outcome as an informal leader. To do so, you can tear a few pages out of Han Solo’s leadership playbook.

7 Steps to Earn Others’ Trust without Saying a Word

December 18, 2013 /8 Comments/in Books, Communications, Guest Blogger /by Mike Figliuolo

Today’s post is by Marvin Brown, author of How to Meet and Talk to Anyone, Anywhere, Anytime: Simple Strategies for Great Conversations (CLICK HERE to get your copy). From years as a leading salesperson, and then a sales trainer for thousands of individuals and teams nationwide, I learned that it’s impossible to earn the trust of customers and clients with words alone. In fact, social scientists believe that people form a distinct positive or negative impression of you before you even open your mouth! It’s critical, of course, that you are genuine with your words and believe what you’re saying. But I’m going to show you some really simple ways to get your listener to quickly see you as trustworthy and empathetic using just your body language. Trust is at the center of every type of business transaction. To get hired, for example, a prospective employer needs to see you as trustworthy. To get a customer to buy, she has to trust that you’re not going to sell her a shoddy product or service. And to get team members or managers to listen to your terrific business proposal, they need to feel that you’ve got their back and won’t send them down a blind path. Forget trying to tell someone to trust you. In fact, if you say “Trust me,” they’ll start running the other direction! The best way to get others to trust you is by using body language rather than words. Try these techniques. 1. Smile widely and with heart. By doing this, you’re saying, “You can relax and feel safe with me.” If a big open-lipped smile doesn’t come naturally, practice in front of the mirror. Pretend you’ve just bumped into a great friend you haven’t seen in years. Then practice using it when you greet people […]

Best of thoughtLEADERS 2013: The Greatest Posts EVER

December 17, 2013 /0 Comments/in Balanced Lifestyle, Books, Business Toolkit, Career, Communications, Entrepreneur, Guest Blogger, Innovation, Leadership, Project Management, Sales, Social Media, Strategy, Training /by Mike Figliuolo

It’s time again for our year in review list of the BEST posts we’ve published in 2013. It’s time for the 2013 edition of The Figgies which are the awards we give ourselves for writing awesome blog content (here are the 2009, 2010, 2011, and 2012 editions of those awards). This is an annual event at the thoughtLEADERS Blog. This list is comprised of our most viewed, most forwarded, quirkiest, most provocative work. There’s also a kicker bonus post on the list just for good measure.  Enjoy. Share. We’ve loved writing them. We hope you’ve enjoyed reading them. I don’t ask a lot of you folks so I have two small requests as your holiday gift to me (you are getting me something, right?): 1. Invite all your coworkers, friends, and family to come check out the blog and become readers. The only way we all get better is by raising everyone’s game. I’m not asking a lot here. If you found this blog helpful at all this year, here’s your chance to return the favor for all our hard work. Just email folks and tell ’em to come take a look. 2. Pick up a copy of One Piece of Paper: The Simple Approach to Powerful Personal Leadership (especially if you’re looking for last-minute holiday gifts for bosses, team members, or your mom – she’ll love it). I talk a lot about the book because I’m evangelical about the topic. Buy it. Read it. In the words of Roland Smith (former CEO of Wendy’s/Arby’s) “It could change your life.”  To get a sense for what the book is about, read this free ChangeThis Leadership Manifesto which is based on the book.  If you like the manifesto, you’ll love the book. Thanks for your incredible support in ’13 and best […]

Easy Techniques for Combating Stress

December 11, 2013 /1 Comment/in Balanced Lifestyle, Guest Blogger /by Mike Figliuolo

Today’s post is by Kurt Smith (no, that’s not him in the picture – at least we don’t think it is…). Stress. Everyone has a lot of it – it’s almost a prerequisite for being a professional. However, too much stress takes a toll on your health and can eventually lead to multiple chronic illnesses. Sometimes, to power forward, you need to concentrate on rejuvenating your mind and body. Get More Sleep It sounds counter-intuitive, but sleep helps you be more productive. Interesting research done by Stanford’s Cheri D. Mah shows that male basketball players who sleep 10 hours a night improve their free-throw and three-point shooting skills by about 9 per cent. Daytime naps have a similar effect in the office – air traffic controllers were given a 40 minute nap and performed much better on tests that measured reaction time. Research from the University of California, Riverside, showed something similar. A 60-90 minute nap improved memory test results. So did eight full hours of sleep. Most professionals romanticize collapsing after a 16 hour day. Putting in a lot of hard-work just seems like the right thing to do. But if you really want to be productive, a nap may be all you need. Start a Journal A stress journal can be helpful with pinpointing “triggers.” Stress triggers, like noise from outside, a never-ending run of phone calls when you’re in the middle of an important project, or even lunch that didn’t sit well with you, can all impact not only your day but your life over the long-term. Get into the habit of identifying regular stressors in your life and the way you currently deal with them. Every time you feel stressed, keep track of it in your journal. Pretty soon, you’ll see a pattern develop. Make sure you write […]

5 Steps for Quickly Reaching Inbox Zero

December 9, 2013 /7 Comments/in Balanced Lifestyle, Business Toolkit, Career, Communications /by Mike Figliuolo

Email is the bane of our existence.  Sure, it’s awesome for funny cat videos, chain letters, and getting awesome blogs like this one (see what I did there?) but it can also cause massive amounts of stress and waste tremendous amounts of time. One of the first things I do when I take on a new coaching client is what I call “stabilizing the ship” which entails giving the individual a solid foundation upon which to sail forward.  Many times I find they’re out of balance because their email inbox is a disastrous vortex that sucks the life out of them.  The other challenge they often face is none of their time is their own because the invites on their calendar dictate their daily lives versus it being the other way around like it should. When you have an inbox with over 500 emails in it, there’s no way you can lead and communicate effectively.  At the least, it’s a stressful distraction knowing there’s all that “work” in there you need to do.  At worst, it consumes every last bit of your energy thereby taking you away from the more important tasks of leading your people. The good news is you can get to inbox zero… and stay there.  I’m not kidding.  It’s not just some bombastic blog headline to get you to read.  I personally use this method (I’m at inbox 14 as I’m writing this) and I’ve coached others to use it.  They’ve gone from literally 2,000 emails to inbox zero in the period of a month and they’ve done a much better job of staying there.  You can do it too.  It simply takes a method and some discipline. So here you go – here are the 5 steps to getting to inbox zero… and staying there!

The Number One Way to Engage Your Target Audience

December 4, 2013 /1 Comment/in Communications, Guest Blogger /by Mike Figliuolo

Today’s post is by Dr. Liz Alexander, author of #Thought Leadership Tweet: 140 Prompts for Designing and Executing an Effective Thought Leadership Campaign (CLICK HERE to get your copy).  Here’s Liz… Last week I sent an email to a leading international shipping company, having discovered to my horror that the family heirlooms I’d entrusted to them had been smashed to smithereens during their journey from the UK to my home in Texas. My missive began with: “For sixty years my mother has carefully kept many treasured items, including the fine china she received as a wedding present from her favorite aunt. As her eldest child and only daughter they were recently entrusted to me as Mum (now 84 and suffering from Parkinson’s) has moved permanently into a care home. Too heavy and delicate to pack in my checked luggage I chose to ship these family heirlooms with your company, believing they would arrive safe and sound. How wrong I was.” Given the number of complaints such companies likely receive, I wanted mine to stand out. Meaning I had to move beyond mere communication to inspire a greater level of emotional engagement. As a professional writer, the best way I know to do this is to tell a story, featuring a compelling character (my ailing octogenarian mother) and the beginnings of a dramatic plot. Plus, as you’ll learn shortly, I had a very specific “leading” role in mind for my target audience—one that many corporate storytellers in PR and marketing overlook to their cost. Much is written about the value of storytelling for business. With articles regularly appearing in well-respected forums like the Harvard Business Review and Copyblogger, we are surely past the stage of debating the value of techniques that authors and journalists like myself have long used to capture […]

Stop Leading Like an Eight-Year-Old Boy

December 2, 2013 /0 Comments/in Leadership /by Mike Figliuolo

Eight-year-old boys are funny.  The question I’d pose to you today is are you leading like one? We all have our comfort zones in terms of our leadership styles and the techniques we like to use.  Some of us are direct (or, in my case, extremely direct), some are quiet, some are creative, others like motivational speakers.  Our styles work for us.  They’ve been honed over the years based on experiences we’ve had – both good and bad.  Those experiences have told us what works and what doesn’t and we’ve often incorporated those learnings into our leadership styles. But what happens when we’re put in a new situation where our comfortable leadership style isn’t effective? In those situations, do you act like an 8-year-old boy? This past weekend I spent some time in California with my parents, my sister, her boyfriend, and her boyfriend’s 8-year-old son.  He’s a great kid.  Polite and well-mannered.  Tons of energy (I watched him do about a bazillion laps in the pool).  Incredibly technology savvy (the things he could do with a tablet were pretty amazing). One of the big goals with the little guy was getting him to expand his food palate.  Like any typical young boy, his palate is stubbornly undeveloped and comfortable.  His food groups consist of mac n’ cheese, nuggets, pizza, and pasta.  Not exactly a rainbow of flavors.  But the thing, is he’s missing out.  He’s staying in his comfort zone.  Our explicit challenge was to get him to try a bunch of new things and expand outside of that zone.  What he learned from this experience can help you be a better leader.  Here are the lessons:

Dealing With the Root Cause of Your Stress

November 27, 2013 /2 Comments/in Balanced Lifestyle, Guest Blogger /by Mike Figliuolo

Today’s post is by Nick Petrie, a Senior Faculty member at the Center for Creative Leadership. There is no such thing as a stressful job, stressful company or stressful life. Thirty years of research on stress and resilience has found that all of your stress is created in your head, period. The researchers from York University found that stress was driven by one key factor – Rumination. Rumination is the process of thinking over and over about events from the past (guilt, regret) or events in the future (fear, anxiety) and attaching negative emotion to them. When you ruminate the hormones adrenaline and cortisol flush through your system sending you into fight or flight. The result for people who ruminate a lot is that they are stressed all the time. This is problematic on a number of levels beginning with your health. Continuously elevated levels of adrenaline and cortisol lead to increased chances of a heart attack coupled with suppressed immune functioning. Secondly people who ruminate a lot spend most of their life in an unhappy mental and emotional state. Finally, people who ruminate are not good at achieving things because the one thing they are not doing is work. In summary, all that rumination gets you is a short, miserable, unproductive life. Other than that, there is nothing wrong with it! The first key to reducing your rumination is realizing that there is a difference between pressure and stress. Pressure is simply demand in your environment e.g. deadlines, bosses. Stress is what you do with that pressure inside your head. People who have high pressure jobs but don’t ruminate aren’t stressed. People who have low pressure jobs, but do ruminate are. Think of someone you know who ruminates a lot – how stressed are they? So what can you […]

The Critical Importance of Achieving Balance

November 25, 2013 /6 Comments/in Balanced Lifestyle, Books /by Mike Figliuolo

Today’s post focuses on how you can do a better job of achieving work-life balance. It’s an excerpt from One Piece of Paper: The Simple Approach to Powerful, Personal Leadership (get your copy here).  Given my recent heart attack, I’ve gone back and tried to take some of my own medicine by rereading the Leading a Balanced Life section of my book.  This excerpt hits home on that point. We live in a stressful world. Business moves at an unprecedented pace and seems to speed up every day. Globalization and technology have introduced new challenges and opportunities into our lives. Retirement looms ahead of us. Commitments to family and friends suffer at the hands of our to-do list. We are in a constant state of high alert, ready to react to the next crisis looming right around the corner. All these dynamics conspire to stress us out. Stress and fatigue break you down. They add to your waistline, clog your arteries, sap your energy, ruin your complexion, and generally run you into the ground. They can also derail your life and career. If you are burned out, you are worthless. You are worthless to your team, your family, your friends, and yourself. No one wants to work with or be around a tired, frazzled husk of a person whose once vibrant self has succumbed to the pressures of the world. In an effort to reduce the stress we feel, we wave our arms and declare we want a balanced life. The problem is, we never define what that balance means. Also, we fail to achieve balance because we are driven. We enjoy our work. We believe the world will fall apart if we are not there to hold it together. The biggest reason we do not achieve balance is because […]

How Value Really Builds Trust, Credibility and Longevity for Your Brand

November 20, 2013 /2 Comments/in Books, Guest Blogger, Sales /by Mike Figliuolo

Today’s post is by Brian Church, author of Relationship Momentum (CLICK HERE to get your copy). “Try not to be a success, but rather to be of value.” — Albert Einstein Webster’s definition for the word value is, “A fair return or equivalent in goods, services, or money for something exchanged; relative worth, utility, or importance.” Without value, your product, project, or purpose will live a very short life. value is the proverbial glue for the ideas, people and profits you seek to create. The Emperor Has No Clothes There’s an old Danish fairy tale by Hans Christen Anderson that tells of an emperor who cared for nothing more than his wonderful clothes. One day, a pair of swindlers came to town and boasted of a special cloth that was invisible to those who lacked wisdom. Concerned over whether or not he could see the clothes himself, the emperor instructed two of his servants to view the cloth. The servants were too worried to admit that they could not see the clothes, and they pronounced their brilliance. The emperor then clothed himself in the imaginary garments and proceeded to parade himself through the town. The townspeople, also hearing of the fallacy surrounding the cloth did not want to appear unwise, and they too praised the emperors garb. Finally, a child near the end of the precession shouted, “But he has nothing on.” The people began to whisper until everyone watching the emperor began to shout, “The Emperor has no clothes!” The fairy tale was crafted to illustrate the truth that is often found behind the eyes of a child. Children often see through the pomp and circumstance, the proverbial noise of a situation, and can clearly expose its true identity. Despite the power of the emperor and the Brand of […]

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The Elegant Pitch
One Piece of Paper by Mike Figliuolo
Lead Inside the Box
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Lead with a Story
Leading from Your Best Self
Mastering Communication at Work
The Hook
Innovative Leadership Fieldbook
Innovative Leaders Guide to Transforming Organizations
20120318 Three Commitments
Leadership Vertigo
The Littlest Green Beret
Storytelling in the Land of Oz
The Camino Way
Hijacked by Your Brain
Outthink the Competition
Driving Innovation from Within
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Disability is Human
Race to Innovation
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Business is Simple
Global Mindset
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