Our reader poll today asks: How well-documented and well-known are your company’s emergency recovery procedures?
– We’re ready for anything, and everyone knows exactly what to do in a crisis: 28%
– We’re generally prepared, but it takes us time to get our act together: 42%
– We’re not very well-prepared, and our procedures aren’t well-known: 18%
– We’re not prepared at all, and our procedures are virtually nonexistent: 13%
It’s called an emergency for a reason. Not being prepared at all can be catastrophic. Even if the emergency isn’t life threatening, it can be business threatening if you’re not prepared to respond. Poor crisis planning and basic procedures will cost you customers and put your business at risk. It doesn’t take much time and effort to lay out the critical points of your business, contingency plan, and occasionally rehearse those procedures. Failure to do so only benefits your competitors.
Do you agree with these poll results? Let us know in the comments below!
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These results were originally a SmartPulse poll in SmartBrief on Leadership which tracks feedback from more than 190,000 business leaders. Get smarter on leadership and sign up for the SmartBrief on Leadership e-newsletter.