Deliberate Decision Making

Make better, faster, and more effective decisions. Apply simple yet powerful decision making tools to define decision authority, manage risk, increase accountability, and drive execution.

Duration: 2 hours (Approximately 80 minutes of video lessons and 40 minutes of exercises)

Do you struggle to make decisions quickly? Are you worried about managing the risk that comes along with any decision? Deliberate Decision Making teaches you how to make better, faster, and more effective decisions. You’ll learn how to do this through the application of simple yet powerful decision making tools.

This course covers:

  • The decision making cycle
  • The four primary styles of decision making and when to use each one
  • How to appropriately involve others in decision making
  • The four kinds of ambiguity and how they affect decisions
  • The three kinds of decisions you can make and how to make them
  • Ways to reduce risks inherent in decision making

The course consists of instructor-introduced concepts, practical application exercises, and supporting materials. The course includes:

  • Extensive instructor videos to guide you through the content
  • A downloadable course guide of slides to help you follow the instruction
  • A downloadable workbook to apply the method as you take the course
  • Exercises, quizzes, and case examples to help you apply these methods as you learn them

The target audience for this course consists of individuals in analytical or persuasive roles from junior to senior levels of organizations (e.g., analysts, managers, mid-level executives). The value of this course to the participants and to the organization as a whole are:

  • Faster decision making which enables you to capture opportunities faster
  • More support for decisions being made and better team involvement in the process
  • Reduced risk of bad decisions and the losses associated with them

Mike Figliuolo is the founder and managing director of thoughtLEADERS. He is an internationally recognized author, trainer, speaker, and blogger on the topics of leadership, communications, strategy, decision-making, problem solving, and other critical business skills. An honor graduate from West Point, Mike served in the US Army as a combat arms officer. Before founding thoughtLEADERS, he was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro. He is the author of three books: One Piece of Paper: The Simple Approach to Powerful, Personal LeadershipLead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results, and The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved. Mike is also one of the most popular authors on LinkedIn Learning where he has published 30 courses that have been viewed millions of times by learners from around the world.

 

Leading through Change

Lead your organization through the most challenging of times using a proven change management process. Get your people through the change and back to driving performance quickly and effectively.

Duration: 2 hours (Approximately 60 minutes of video lessons and 60 minutes of exercises)

Change is constant and every day the pace of change gets faster. The complexity of the issues leaders deal with is increasing at an exponential rate. Despite those challenges, leaders must still lead their organizations through those challenging times.

In this course, participants learn about the common ways people experience change, how to manage change curves, and then use a process for communicating change to the organization in a way people can accept and deal with the change.

The course will provide you with skills and strategies to:

  • Recognize the need to change
  • Manage yourself through the change
  • Evaluate stakeholders affected by the change
  • Define the change you want to see
  • Communicate the change to the organization
  • “Keep the lights on” during periods of change
  • Identify and mitigate risks resulting from the change
  • Listen to your team then measure and adjust your approach to change

The course consists of instructor-introduced concepts, practical application exercises, and supporting materials. The course includes:

  • Extensive instructor videos to guide you through the content
  • A downloadable course guide of slides to help you follow the instruction
  • A downloadable workbook to apply the method as you take the course
  • Exercises, quizzes, and case examples to help you apply the method as you learn it

The target audience for this course consists of leaders at all levels. The value of this course to the participants and to the organization as a whole are:

  • More clarity around the rationale for change and its desired end state
  • More effective communications to the organization during times of change
  • Less turmoil and more clarity resulting in more successful change efforts

Gary Ross has coached corporate leaders for more than 25 years on communicating effectively and managing through change. Equally adept at working with FORTUNE 500 companies and small non-profits, he partners with CEOs, VPs and new leaders to help them communicate their vision, engage teams and position their organizations for success. Gary led corporate communications departments at three major corporations: Fortune Brands, CDW, and Hyatt Hotels Corporation. Beginning his career as a journalist, he was a reporter and substitute anchor for WCBD-TV in Charleston, SC, where he was nominated for an Emmy Award in investigative journalism. Gary is a principal here at thoughtLEADERS and is our primary expert on change management.

 

Engagement Management

Whether you’re an internal or external consultant or a project leader, learn proven methods, techniques, and processes to effectively lead consulting engagements that drive your client’s success.

Duration: 2 hours (Approximately 60 minutes of video lessons and 60 minutes of exercises)

Leading consulting engagements is challenging and requires approaches unlike most typical corporate work. Whether you’re an external consultant, part of an internal consulting group, or functioning as a consultant within your organization, your ability to effectively lead consulting engagements is the key to your client’s success.

Based on the approaches used by elite consulting firms like McKinsey & Co. and Bain and Company, this course provides participants proven and time-tested approaches to running consulting engagements. In the program, participants learn how to:

  • Apply the engagement management model where the EM is at the center of the “wagon wheel”
  • Use a structured approach to running an engagement including scoping, delivery, and wrap-up as well as how to allocate and manage work across team members
  • Define and apply engagement guiding principles like the obligation to dissent, attacking the problem and not the person, the best idea wins, and it’s not about you – it’s about the best answer
  • Manage up and manage expectations of both senior consulting stakeholders as well as client stakeholders and client team members

The course consists of instructor-introduced concepts, practical application exercises, and supporting materials. The course includes:

  • Extensive instructor videos to guide you through the content
  • A downloadable course guide of slides to help you follow the instruction
  • A downloadable workbook to apply the method as you take the course
  • Exercises, quizzes, and case examples to help you apply the method as you learn it

The target audience for this course consists of individuals in, or soon to be in, engagement management roles at mid- to senior levels. The value of this course to the participants and to the organization are:

  • More effective consulting engagement management where teams do a better job of getting to the right answer and getting there quickly
  • Better team dynamics both within the consulting team as well as with clients
  • More confident engagement managers who are capable of leading the thinking, leading their teams, and pressing for the necessary changes required to dramatically improve client organization performance

Mike Figliuolo is the founder and managing director of thoughtLEADERS. He is an internationally recognized author, trainer, speaker, and blogger on the topics of leadership, communications, strategy, decision-making, problem solving, and other critical business skills. An honor graduate from West Point, Mike served in the US Army as a combat arms officer. Before founding thoughtLEADERS, he was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro. He is the author of three books: One Piece of Paper: The Simple Approach to Powerful, Personal LeadershipLead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results, and The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved. Mike is also one of the most popular authors on LinkedIn Learning where he has published 30 courses that have been viewed millions of times by learners from around the world.

 

Structured Thought: Problem Solving

Clearly define a problem, scope all issues related to the problem, generate potential solutions, then analyze and select the best solution by using time-tested critical thinking methods and tools.

Duration: 2 hours (Approximately 60 minutes of video lessons and 60 minutes of exercises)

Are you dealing with big, challenging, ambiguous problems with no clear answers? Learn a method for how to define a problem, scope issues related to the problem, generate potential solutions, then analyze and select the best solution. You can do this through the application of an efficient and effective analytical method. This course explains how to:

  • “Pin” the problem to clearly define the real issue at hand
  • Put structure to ambiguous problems in an issue-focused way
  • Generate potential solutions to the problem
  • Quickly prioritize the highest potential solutions
  • Analyze the solutions and make a case for the recommendation

The course consists of instructor-introduced concepts, practical application exercises, and supporting materials. The course includes:

  • Extensive, in-depth instructor videos to guide you through the content
  • A downloadable course guide of slides to help you follow the instruction
  • A downloadable workbook to apply the method as you take the course
  • Exercises, quizzes, and case examples to help you apply the method as you learn it

The target audience for this course consists of individuals in analytical or persuasive roles from junior to senior levels of organizations (e.g., analysts, managers, mid-level executives). The value of this course to the you and to the organization as a whole are:

  • Clearer issue definition and more holistic evaluation of possible solutions
  • Efficient and focused problem solving and analysis which saves time and money
  • Higher confidence in recommendations being the right recommendations
  • Better prioritization of efforts so teams work on the highest value opportunities and avoid working on low value ideas

Mike Figliuolo is the founder and managing director of thoughtLEADERS. He is an internationally recognized author, trainer, speaker, and blogger on the topics of leadership, communications, strategy, decision-making, problem solving, and other critical business skills. An honor graduate from West Point, Mike served in the US Army as a combat arms officer. Before founding thoughtLEADERS, he was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro. He is the author of three books: One Piece of Paper: The Simple Approach to Powerful, Personal LeadershipLead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results, and The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved. Mike is also one of the most popular authors on LinkedIn Learning where he has published 30 courses that have been viewed millions of times by learners from around the world.