Whether it’s a skill issue or a will issue, all leaders have to deal with a difficult subordinate at some point. Learn how to properly diagnose the situation and take appropriate action.
Course Duration, Description, and Benefits
Duration: 32 minutes of video lessons
Whether it’s a skill or a will issue, all leaders have to deal with a difficult subordinate at some point. Learn how to properly diagnose the situation and take appropriate action.
The course covers:
- Defining the Performance Gap
- Understanding Why They’re Difficult
- Delivering Feedback
- Dealing with Skill Issues
- Dealing with Will Issues
- Dealing with Behavior Issues
- Taking Difficult Actions
The target audience for this course is leaders and future leaders who want to be prepared to handle poor performance. The value of this course to participants and the organization are:
- Faster and more accurate diagnosis of performance issues
- More effective corrective actions being taken
- Improved performance and more satisfied employees
Instructor: Mike Figliuolo
Mike Figliuolo is the founder and managing director of thoughtLEADERS. He is an internationally recognized author, trainer, speaker, and blogger on the topics of leadership, communications, strategy, decision-making, problem solving, and other critical business skills. An honor graduate from West Point, Mike served in the US Army as a combat arms officer. Before founding thoughtLEADERS, he was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro. He is the author of three books: One Piece of Paper: The Simple Approach to Powerful, Personal Leadership, Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results, and The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved. Mike is also one of the most popular authors on LinkedIn Learning where he has published 30 courses that have been viewed millions of times by learners from around the world.