Managing meetings and driving conversations can be a challenge given all the competing agendas and personalities in the room. Facilitation takes nuance and an understanding of skills and techniques to move the conversation forward. Simply walking into a room with an agenda and hoping for the best is a recipe for disaster. Leaders must have an understanding of how to facilitate conversations. To build those skills, the course covers how to:

• Properly prepare for facilitation situations
• Assess relationships and negotiate appropriately
• Connect with your audience by understanding their goals and views
• Prepare agendas that enable you to have successful meetings
• Deliver effective introductions and manage meetings effectively
• Create an environment conducive to collaboration
• Ask powerful questions that move your audience forward
• Use tried and true facilitation tips and techniques

The course consists of instructor-introduced concepts and practical application exercises. The target audience for this course is any level leader who has to facilitate challenging conversations. The value of this course to participants and the organization as a whole are:

• Faster decision making cycles
• Shorter and fewer meetings
• Better relationships and less conflict
• A more collaborative team environment

Upon completion of the course, we can provide coaching and observation services of facilitators in action. When doing so, we provide coaching and feedback on their performance as well as suggestions for how to further improve their facilitation skills.