Mastering Communication at Work

Interpersonal Communication Skills

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Mastering Communication at Work explores the skills and formats required to encourage clear, two-way communication that has the impact you desire. The book’s author, Jon Wortmann, shares his perspectives and insights from the book in this video-based course.

Duration: 21 minutes of video lessons

The course covers:

  • Defining the Point of the Communication
  • Validating Others
  • Framing Conversations
  • Overcoming Defensiveness
  • Running Effective meetings
  • Making Impactful Presentations
  • Building a Culture of Communication

The target audience for this course is anyone who wants to be more influential and have more productive conversations and relationships with their colleagues. The value of this course to participants and the organization are:

  • Clearer communications that reduce confusion, conflict, and frustration
  • More productive meetings that result in faster decisions being made more efficiently
  • More impactful presentations that result in approval of recommendations more quickly

Jon Wortmann is a principal at thoughtLEADERS. He is an executive coach, trainer, and best-selling author of five books including Hijacked by Your Brain and Mindfulness is Sublime. He has delivered over 3,000 public workshops and trainings across a variety of industry sectors. In addition to corporate teams, he is the leadership trainer in multiple towns and school districts in New England. His writing has been featured in Fast Company, Psychology Today, O Magazine, and Elle. A graduate of Carleton College and Harvard University, he also coaches golfers in the NCAA and on the PGA Tour.