Being a trusted advisor begins with listening well and requires the ability to coach, provide feedback, and navigate the organization. Learn all these skills to build a trusted advisor relationship.
Course Duration, Description, and Benefits
Duration: 55 minutes of video lessons
The course covers:
- Building listening skills
- Creating a coaching environment
- Giving and receiving feedback
- Managing stakeholders
The target audience for this course consists of individuals who want to build strong, trust-based advisory relationships. Consultants and other service professionals will find it of particular interest. The value of this course to participants and the organization are:
- Stronger relationships that that lead to faster development and longer partnerships
- Faster behavior change through the delivery of more specific feedback
- Improved identification of issues and opportunities through more careful listening
Instructors: Sabrina Smith and Mike Figliuolo
Sabrina Smith is a principal at thoughtLEADERS. She brings more than 20 years of leadership and training experience into the classroom. She’s led diverse teams at U.S. Cellular, Xerox, and DIRECTV/AT&T. She’s built and delivered coaching and training curricula across large networks of operational sites. Her experiences and her education in organizational leadership have helped her grow the next generation of leaders at every organization she’s worked for. She’s a graduate of Lewis University with a BA in Business Management and Organizational Leadership.
Mike Figliuolo is the founder and managing director of thoughtLEADERS. He is an internationally recognized author, trainer, speaker, and blogger on the topics of leadership, communications, strategy, decision-making, problem solving, and other critical business skills. An honor graduate from West Point, Mike served in the US Army as a combat arms officer. Before founding thoughtLEADERS, he was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro. He is the author of three books: One Piece of Paper: The Simple Approach to Powerful, Personal Leadership, Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results, and The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved. Mike is also one of the most popular authors on LinkedIn Learning where he has published 30 courses that have been viewed millions of times by learners from around the world.