Career – Page 2 – thoughtLEADERS, LLC: Leadership Training for the Real World

Protecting Yourself When You Make a Tough Call

September 23, 2020/3 Comments/in Balanced Lifestyle, Business Toolkit, Career, Communications, Leadership /by Mike Figliuolo

I can guarantee you’ll face a major moral/ethical dilemma situation at least once in your career. Even if you make the right decision, you’re still at risk for bad things happening. Here are some tips on navigating those sticky situations.

Today’s post is by Mike Figliuolo, Managing Director of thoughtLEADERS.

When I was a cadet at West Point, we learned the Cadet Prayer. We didn’t learn it as part of some religious education but rather because there were points in it about ethics. The one line that stood out for all of us was “Make us to choose the harder right instead of the easier wrong.”

Sounds awesome in theory, much tougher in practice.

There have been times I’ve lived up to that and others I’ve fallen miserably short. I’ve had friends, colleagues, and clients have similar experiences. While it sucks to choose the easier wrong and deal with the consequences later, it’s even worse to choose the harder right and still get screwed over when bad things happen to you as a result.

I’d like to offer some thoughts on how you can protect yourself when you’re choosing to follow the moral high road. It’s a funny thing – when you’re walking up on the high road, you make yourself a nice, big, target silhouetted against the skyline. In situations where you’re doing the right thing, someone else is probably doing the wrong thing. Those are the folks who will try to take that shot at you while you stroll along the high road. If you don’t protect yourself, you’re going to find bad things happen to you. Sometimes those people taking the shot will walk away from the situation unscathed. Now that is a bad outcome. Here’s how to avoid it.

Be Right

If you’re going to make a difficult choice, be sure you’re right. Calling the Ethics Line? Ensure you have all the proof of wrongdoing you need before picking up that phone. If you’re filing a report and it comes to light that you’ve submitted inaccurate information, you’ve just made some hefty accusations against someone that weren’t warranted. Even if nothing happens to them, you’ve tarnished their reputation. You can expect some less-than-favorable responses from doing so. Also realize the Ethics Department won’t look too kindly upon you for filing a “false report.” Be absolutely, unequivocally right before reporting something.

Seek Counsel

Using Stretch and Commit Goals to Drive Performance

September 21, 2020/0 Comments/in Business Toolkit, Career, Communications, Entrepreneur, Leadership, Sales /by Mike Figliuolo

Goal setting is tricky business. You’ll get much better performance if you set two goals for your team. Once you’ve done so, paying for performance is more of a math equation than it is black magic.

Incentives can, and have been, a topic of great discussion but one thing that is hard to argue is this: you want to complete a goal, incentives work.

Sometimes incentives are money. Incentives can be salary increases or bonuses. You may offer stock or options. Other incentives can be awards, time off, or promotions. Incentives need to be something that’s meaningful and exciting to your team, collectively.

When you set the incentives, make a direct linkage between the goal and the reward. I’ve always liked setting “commit” and “stretch” goals. The commit goal is something where folks are signing up to deliver it no matter what. There’s zero bonus associated with hitting a commit. It’s the “you did your job” level of goal. A “stretch” is the furthest point that folks think is in the realm of possibility. They have an idea for how they’ll achieve 70% of it but no clue where the last 30% will come from. And to be clear – that first 70% will take a lot of blood, sweat, and tears to hit. With a stretch goal, people can max out their bonus.

If you have a commit goal and a stretch goal, put the bonus on a sliding scale between those two instead of creating an all-or-none scheme. A “commit” goal is the minimum that someone will deliver to the organization. At the “commit” the bonus is zero. A stretch goal is a high level of impact that will take a tremendous amount of effort to achieve. If someone hits their stretch, the bonus should be 100% of what’s available as an incentive.

Teams can get extremely frustrated when they hit 85% of their stretch goal and they get nothing for it. They should get 85% of the possible bonus. I’ve been in both of these situations. I was in one organization where we had a commit of $50 million of profit and a stretch of $75 million of profit. At $50 million dollars, our bonus was going to be zero. If we hit the commit, there was no bonus. At $75 million of profit, the bonus was going to be 10% of our salary.

Work Isn’t an Excuse for Lack of Self Care

September 7, 2020/2 Comments/in Balanced Lifestyle, Career, Leadership /by Ryan Shaw

Work is a convenient excuse for not taking care of yourself. Not exercising, poor diet, and stress are a bad combination. You’ve got to make time for you. Work will always be there when you get back.

Today’s post is by Mike Figliuolo, Managing Director of thoughtLEADERS.

Back in 2015, I had a heart attack. A second heart attack. Yep. Two. The first one sucked but it was my fault. Crappy diet. Poor exercise habits. Not managing stress well.

I lost a lot of weight. Dropped my cholesterol. Modified stress responses. I was feeling great. I had conquered the cardiac event.

Wrong.

Heart attack #2 was a nasty little bugger. Hit me on a flight to Salt Lake City. I was headed out to teach my Leadership Maxims class. It ended up being the first class I’ve missed teaching in 12 years of running this business. It wasn’t fair. I was in shape. I was eating well. I was managing stress…Kind of.

A chunk of plaque blocked my obtuse marginal artery. Such B.S. ended up with a third stent. Missed teaching the class (although my client was unsurprisingly understanding of my dilemma). I quit caffeine after that one. That was painful but green tea isn’t a bad substitute.

Where am I going with all this?

It’s easy to fall out of good habits.

Don’t Pay It Back: How Positive Influence Leaders Pay It Forward

August 31, 2020/0 Comments/in Balanced Lifestyle, Career, Communications, Leadership /by Ryan Shaw

Positive influence leaders make a big impact on the people they encounter and the outcome of that positive leadership is to pay it forward and help others.

Today’s post is by Glenn Parker, author of Positive Influences.

Singer/songwriter Taylor Swift donated $1 million to the V Foundation for Cancer Research, but she also gave $50,000 to the nephew of one her backup singers who was being treated for cancer. It’s clear that people who have benefitted from a positive influence in their life tend to be a positive force in the lives of many of the people they encounter.

Research indicates that some people take their experience of being on the receiving end of a positive influence leader and look for opportunities to have a similar impact on people they encounter in their work life. They can point to specific people they have impacted and the positive outcomes of those encounters. We also found that others have adopted a more generalized approach to people that seeks to have a positive influence on everyone in their orbit.

Authentic Leadership For Progress, Peace And Prosperity

August 17, 2020/0 Comments/in Balanced Lifestyle, Books, Career, Leadership /by Ryan Shaw

Being an authentic leader isn’t just good practice, it’s a necessity for the short, and long, term success and progress of your business.

Today’s post is by thoughtLEADERS principal Maureen Metcalf.

I am keenly interested in understanding how leaders progress their business agendas as well as the global agenda in times of significant geopolitical shifts. I attended the International Leadership Association’s conference, Authentic Leadership for Progress, Peace & Prosperity, in West Palm Beach, Florida, where keynote speakers, academics, award recipients and leaders across industries and the globe discussed their perspectives on the subject. This article summarizes my key takeaways.

With 39 countries represented at the conference, the focus on the volume, complexity and rate of change in the current climate continued to inform the conversations. So too did the political landscape, particularly the disillusionment with democracy and the move toward populism. The conversation was also impacted by several events happening in the background, such as a bomber delivering 14 bombs to democratic leaders and supporters, who was actually apprehended near West Palm Beach, where the conference was being held. There was also a synagogue shooting in Pittsburgh in the morning of the final day at the conference.

These events called to question what more we, as members of an international association, can do to focus on the intersection of leadership, scholarship and practice at a conference that focuses on progress, peace and prosperity.

The Shocking Trait That Undermines Your Leadership Credibility

July 6, 2020/2 Comments/in Career, Communications, Guest Blogger, Leadership /by Ryan Shaw

Credibility is the foundation of effective leadership.

Today’s post is by Alain Hunkins, author of Cracking the Leadership Code (CLICK HERE to get your copy).

Clint is the co-founder of a software company that’s experienced rapid growth over the past three years. He’s smart, outgoing, and great in front of customers. In fact, Clint is the sales team’s go-to to close big accounts. The sales team has nicknamed him Midas, because everything he touches turns to gold. On top of all that, Clint’s a genuinely nice guy.

However, for all of his strengths, Clint has a tragic flaw. He’s consistently late for meetings. Ten, twenty, thirty minutes late is par for the course with Clint, and sometime more. Clint is also the master of coming up with reasons why he’s late—this customer meeting went long, that operational issue needed his time, the traffic from the airport was atrocious.

However, as much as Clint tries to explain each instance away, his team’s not having it anymore. Clint’s invisibility is having a visible impact on engagement and morale—from the top straight on down. Whether he realizes it or not, Clint’s been shooting his credibility in the foot. It’s hurting his leadership and having an impact on the company.

If you want to be a great leader, and have those you lead perform at their best, the onus is on you to create an effective leader-follower relationship. You set the tone. You lay the groundwork of connection for what that relationship will become. The first step on that journey is establishing your credibility.