Creating a New Normal? Try a Human Approach.

  People are more likely to embrace organizational change when their leaders show them empathy. Today’s guest post is by Zina Sutch and Patrick Malone, the authors of Leading with Love and Laughter: Letting Go and Getting Real at Work (CLICK HERE to get your copy). There’s no doubt about it, organizational change can be frightening. Yet – change is constant and it is imperative that organizations continue to evolve in order to meet the complex challenges of a modern world. But people don’t always adjust well to change, so it should come as no surprise that it is difficult for most to think about change in the workplace. Before we grab ahold of this new existence, new reporting pathways, and new organizational structures, we must first understand what this change means at the human level. Change impacts people at the most intimate level. We are all born with genetic need for consistency and constancy. Predictability and autonomy matter as well. The human workforce like to know they have some control over events unfolding before them. It provides a sense of comfort. Sadly, as senior leaders drive change in the organization, they often forget that organizations are made up not of boxes and lines, but of people with hopes, dreams, and fears. In order to safely and effectively execute change in our organizations, our planning has to go beyond office space, IT support, plexiglass walls, and mask requirements. We need to begin by assessing the readiness of our workforce. Our workers are not positioned, emotionally or otherwise, for rapid and unpredictable change in their work environments. And just because we as leaders recognize the need for change, it does not mitigate the real fears present in those we lead. Leaders must take this into consideration when planning for the new … Continue reading Creating a New Normal? Try a Human Approach.