Our reader poll today asks: How do you address conflict with a peer you have a great relationship with?
- Ignore it. Things tend to work themselves out on their own: 15.2%
- Say something directly and get to the root of it quickly: 82.7%
- Act passive aggressively in retaliation for the conflict: 2.1%
Get to the issue quickly. The vast majority of you identify and try to resolve issues with peers as quickly as possible. Bravo. Letting something linger won’t necessarily resolve it. Granted, there’s judgment involved in which issues to proactively discuss and resolve and which issues (the small ones) to just let slide in the interest of maintaining a good relationship. If you find you tend to avoid issues and are afraid to give feedback because of the reaction you might receive, try using a fact-based feedback model that focuses on the behavior first and then highlights the emotional impact of the behavior. Starting with facts can reduce the tension and enable you to move forward more quickly. And if you’re passive-aggressively retaliating, stop. It doesn’t help anyone — least of all, you.
Do you agree with these poll results? Let us know in the comments below!
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These results were originally a SmartPulse poll in SmartBrief on Leadership which tracks feedback from more than 240,000 business leaders. Get smarter on leadership and sign up for the SmartBrief on Leadership e-newsletter.