John Petrucci is the author of today’s post. He’s one of the most down-to-earth people you’ll ever meet and that’s part of what makes him an exemplary leader. You can read all about his accomplishments at the end of the post. Here’s John…
There are many ways to lead. One of the most important is through communication. There are two forms of communication: direct (face-to-face, email, voicemail, thank you notes) and indirect (showing up to support someone who has lost a family member, a smile to celebrate good news, living your values).
One form of communication I’ve found most valuable over the last 15 years has been something I call the “Friday Quote.” I started the quotes back in 1997. I was relatively new with my department and my company, and wanted to have a little fun. Even though I wasn’t a ‘formal’ leader, I thought I could lead in this area.
I sent out my first quote with a little note, telling folks I knew how depressing Fridays could be, as we had to go home for the weekend and would be away from the office for two days. To help ‘lift our spirits,’ I’d be sending out a quote every Friday to brighten the day. And so I did.
The first quotes were just that – inspirational quotes I found from various sources (Dictionary of Quotations, books, magazines and newspapers). When I got promoted to regional vice president of the Eastern Region in mid 1998, I decided to take the Friday Quote to a new level. Not only did I share an inspirational quote, I also shared a brief message about the happenings of the region / company / industry. The Friday Quote became a leadership tool and a communication vehicle – one read inside and outside the region.
The Friday Quote or a derivative is something every leader can employ. Read more