Today’s guest blogger is Marlene Chism, author of Stop Workplace Drama: Train Your Team to have No Complaints, No Excuses, and No Regrets(go buy a copy by clicking the link – there’s some great advice in there!). You can read more about her at the end of the post. Here’s Marlene…
Are you overwhelmed with a heavy workload only to get another unrealistic request from your boss? Is it really the workload, or could it be a communication problem?
Often the real challenge is developing the courage to tell ourselves and others the truth about what we can do. What we do to avoid a conflict, or dealing with someone’s disappointment is to offer something for which we are unprepared to deliver due to time constraints, abilities, or knowledge. Instead of making a promise you can’t keep, or keeping the promise but dropping another ball, what if you could just tell the truth, and still get the job done?
In my book, Stop Workplace Drama, the third principle is “tell yourself the truth.” Instead, much of the time we make agreements we can’t possibly keep, or we refuse to ask for what we want because, “I already know what he will say.” Or we simply play the victim and complain about how unfair life is, or we regretfully drop the ball because our stamina gives out before our will, then we give an excuse about why we dropped the ball.
This leads to ineffective communication between boss and employee and spreads negativity and drama. These four tips will help you to manage a heavy workload while improving workplace relationships: