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Engagement Management

| Aspects of Leadership Applicable to This Course

Leading consulting engagements is challenging and requires approaches unlike most typical corporate work. Whether you’re an external consultant, part of an internal consulting group, or functioning as a consultant within your organization, your ability to effectively lead consulting engagements is the key to your client’s success.

Based on the approaches used by elite consulting firms like McKinsey & Co. and Bain and Company, this course provides participants proven and time-tested approaches to running consulting engagements. In the program, participants learn how to:

  • Understand the engagement management model where the EM is at the center of the “wagon wheel”
  • Use a structured approach to running an engagement including scoping, delivery, and wrap-up as well as how to allocate and manage work across team members
  • Define and apply engagement guiding principles like the obligation to dissent, attacking the problem and not the person, the best idea wins, and it’s not about you – it’s about the best answer
  • Managing up and managing expectations of both senior consulting stakeholders as well as client stakeholders and client team members

The course consists of instructor-introduced concepts and practical application exercises. The course culminates in live problem solving sessions where participants apply core consulting skills to a business problem and receive coaching and feedback on how they ran the problem solving session. The target audience for this course consists of individuals in, or soon to be in, engagement management roles at mid- to senior levels. The value of this course to the participants and to the organization are:

  • More effective consulting engagement management where teams do a better job of getting to the right answer and getting there quickly
  • Better team dynamics both within the consulting team as well as with clients
  • More confident engagement managers who are capable of leading the thinking, leading their teams, and pressing for the necessary changes required to dramatically improve client organization performance

Please contact us to arrange for this course to be trained at your organization.